Helpful Car Accident Resources for Texas Crash Victims

If you’re pursuing a claim either through an insurance company or litigation, preparing and educating yourself about what to expect is one of the best things you can do. Fortunately, there are a lot of resources out there designed to help you do just that.

Below is a list of helpful resources that we cannot host on our own site, but they belong in one place where you can find them when you need them. The page is organized roughly in the order most clients need things: what to do right now, then where to get medical care, then how to investigate and pursue your case, then how to verify the firm representing you, and finally resources that matter but are less urgent.

If you have questions about anything listed here, our team is available around the clock to talk through your situation.

Accident Victims & Aftermath Resources

If you have just been in a crash and are looking for what to do, who to call, and how to get medical care without waiting weeks for an insurance approval, start here.

What To Do After a Crash

NHTSA – What To Do After a Crash
https://www.nhtsa.gov/road-safety/what-do-after-crash
The National Highway Traffic Safety Administration’s official post-crash checklist covers safety, contacting 911, documenting the scene, and exchanging information. If you want a neutral, non-legal starting point from a trusted federal source, this is the one we recommend.

Texas DPS – Crash and Judgment Process
https://www.dps.texas.gov/section/driver-license/faq/section-16-crashjudgment
The Texas Department of Public Safety’s FAQ on the crash and judgment process under the Motor Vehicle Safety Responsibility Act (Texas Transportation Code Chapter 601). Go here to learn what happens when an uninsured driver causes a crash, what proof you need to pursue a judgment, and how DPS handles enforcement.

Emergency Services and Police Reports in Major Texas Cities

If you are in immediate danger or someone is seriously injured, call 911. The contacts below are for non-emergency police service, online crash reporting (where the responding officer did not file a report at the scene), and follow-up contact with the records division for the major Texas cities we serve.

Dallas Police Department
https://dallaspolice.net/
Dallas requires non-emergency reports (including minor crash reports) to be filed through its online reporting system. The site links to that system, in-person substation kiosks, and the records division. For emergencies, call 911.

Fort Worth Police Department
https://police.fortworthtexas.gov/
Fort Worth Police Department offers online non-emergency reporting and a records division for crash report follow-up. The online citizen reporting system lets you submit a report immediately and print a copy. For emergencies, call 911.

Houston Police Department
https://www.houstontx.gov/police/contact/
Houston non-emergency police service: 713-884-3131. The contact page also links to online reporting for minor incidents and to the records division. For emergencies, call 911.

Austin Police Department
https://www.austintexas.gov/police
Austin’s preferred non-emergency reporting tool is iReportaustin.com. If you are not eligible for online reporting, call 311 (or 512-974-2000 from outside Austin). Main switchboard: 512-974-5000. For emergencies, call 911.

San Antonio Police Department
https://www.sa.gov/Directory/Departments/SAPD/Contact
San Antonio non-emergency police: 210-207-7273. SAPD’s contact page links to police divisions, the records section for crash report retrieval, and online services. For emergencies, call 911.

El Paso Police Department
https://www.elpasotexas.gov/police-department/
El Paso Police Department offers online non-emergency reporting and a records division for report follow-up. El Paso County 911 District non-emergency line: 915-832-4400. For emergencies, call 911.

Medical Care Through a Letter of Protection

If you have been injured but do not have health insurance or cannot afford out-of-pocket costs, a Letter of Protection (LOP) may make it possible to receive treatment now and pay later. A Letter of Protection is a written agreement between you, your attorney, and a medical provider. The provider agrees to treat you and defer payment until your case settles or a judgment is entered.

If your case does not result in a recovery, you remain responsible for the medical bills. Talk with your attorney before initiating treatment under a Letter of Protection arrangement.

The medical providers listed below are examples of multi-location Texas medical groups that have publicly indicated they accept Letters of Protection from personal injury attorneys. Angel Reyes & Associates does not endorse, recommend, or have a referral arrangement with any provider listed. Inclusion is informational only. Discuss any treatment options with your attorney and your primary care physician before initiating care.

Accident Centers of Texas
https://accidentcentersoftexas.com/
Chiropractic and rehabilitation network with 12 locations across Texas, including Dallas, Fort Worth, and Austin. Treats auto, work, and other accident injuries; publicly indicates Letter of Protection acceptance.

Spine & Pain Institute of Texas
https://texasspinepain.com/
Pain management and chiropractic practice with locations across the DFW metroplex, including Dallas, Plano, Richardson, Garland, Mesquite, Irving, Carrollton, Farmers Branch, Addison, Allen, Frisco, McKinney, Lewisville, Flower Mound, Grapevine, Bedford, Euless, Hurst, and Grand Prairie. Operates a dedicated Letter of Protection coordination program.

Texas Pain & Injury Chiropractic
https://www.texaspainandinjury.com/
Chiropractic network with locations across DFW, San Antonio, and Austin. Treats auto accident, whiplash, and back / neck injuries; publicly indicates Letter of Protection acceptance and offers same-day consultations.

Texas Injury and Rehab Solutions
https://texasinjuryandrehab.com
Multi-disciplinary injury clinic with locations including Plano and Waxahachie. Provides chiropractic, orthopedic spine care, pain management, and imaging in a single setting; publicly indicates Letter of Protection acceptance.

ASP Cares – Personal Injury Pharmacy Services
https://www.aspcares.com/lop
Statewide Letter of Protection pharmacy network with free delivery across Texas, including DFW, Houston, Waco, Austin, San Antonio, McAllen, Corpus Christi, El Paso, Odessa, and Amarillo. Specializes in dispensing prescription medications for personal injury patients under Letter of Protection arrangements.

If You Were in a Wreck at Work

If your crash happened while you were on the job, you may have two parallel claims: a third-party personal injury claim against the at-fault driver, and a workers’ compensation claim through your employer’s insurance. Our firm handles the injury case. The agencies below handle the workers’ compensation side.

TDI Division of Workers’ Compensation (DWC)
https://www.tdi.texas.gov/wc
The state agency that administers Texas workers’ compensation. Start here if your crash happened in a work vehicle, while driving for an employer, or otherwise in the course of your job.

Office of Injured Employee Counsel (OIEC)
https://www.oiec.texas.gov
An independent state agency that assists Texas workers’ compensation claimants at no cost. Useful if you are navigating a complicated DWC dispute alongside your personal injury claim, or need ombuds-level support inside the workers’ comp system.

Crime Victim Support

If your injuries were caused by a criminal act, such as a drunk driving crash, hit-and-run, or assault, you may have access to support and compensation outside of your civil claim.

Texas Attorney General – Crime Victims’ Compensation Program
https://www.texasattorneygeneral.gov/crime-victims/crime-victims-compensation-program
The Texas state-administered fund that reimburses crime victims for medical care, counseling, lost wages, and other expenses not covered by insurance or civil recovery. Often relevant in drunk driving and other criminally-caused injury cases as a possible secondary source of recovery while the civil claim develops.

Mothers Against Drunk Driving (MADD) – Victim Services
https://www.madd.org/help-for-victims
MADD’s free victim services for those impacted by impaired driving. Includes court accompaniment, victim impact panels, and counseling referrals.

Investigating Your Accident

The resources in this section help you build the record. They cover obtaining your official crash report, navigating insurance company conduct, and tracking your case through the Texas courts.

Crash Reports & Accident Documentation

TxDOT Crash Records Information System (CRIS) – Online Purchase Portal
https://cris.dot.state.tx.us/public/Purchase/app/home
The official statewide portal to locate and purchase your Texas Peace Officer’s Crash Report (CR-3). This is one of the first post-crash steps for almost every car, truck, and motorcycle accident client. Standard reports cost $6 and certified copies (required for court filings) cost $8. Allow 10 to 14 days for the investigating officer to upload your report.

TxDOT Crash Reports and Records – Overview
https://www.txdot.gov/data-maps/crash-reports-records.html
TxDOT’s explanatory page covering who can request crash reports, redaction rules under Texas Transportation Code § 550.065, subpoena and affidavit request procedures, and processing timelines. Useful if you or a family member need to confirm whether you qualify for an unredacted copy.

Insurance Help & Consumer Protection

Texas Department of Insurance – Get Help with an Insurance Complaint
https://www.tdi.texas.gov/consumer/get-help-with-an-insurance-complaint.html
The TDI entry point for filing an official complaint against an auto insurer, health insurer, HMO, agent, or adjuster. Go here when negotiations stall on a UM/UIM claim, when an adjuster engages in bad-faith conduct, or when a claim is wrongly denied. Each year TDI helps Texans recover millions in additional claim payments.

TDI Consumer Complaint Portal
https://tdi.texas.gov/consumer/cpportal.html
The direct portal to submit a complaint and monitor its status. The portal also publishes TDI’s open complaint dataset, which can help you identify carriers with a pattern of unfair claim handling practices.

TDI Help Line – 800-252-3439
https://www.tdi.texas.gov/consumer/cpmdiscontact.html
TDI’s toll-free help line, 8 a.m. to 5 p.m. Central, Monday through Friday. Useful if you need to ask coverage questions or get unstuck on a complaint you have already filed.

TDI Insurance Complaint Form (Form CP012)
https://www.tdi.texas.gov/forms/form10complindex.html
The official TDI complaint form you can download, complete, and submit through the online portal, by email, by mail, by fax, or in person. Use this if you prefer to handle a TDI complaint yourself, or as a parallel filing while we pursue your claim.

Office of Public Insurance Counsel (OPIC)
https://www.opic.texas.gov/
OPIC represents Texas consumers as a class in rate, rule, and form proceedings before TDI. Useful background reading if you want to understand how Texas insurance regulation works, or a reference when discussing systemic carrier behavior.

Texas Attorney General – Consumer Protection Division
https://www.texasattorneygeneral.gov/consumer-protection
The Office of the Texas Attorney General accepts complaints involving deceptive insurance and consumer practices under the Texas DTPA and Texas Insurance Code Chapter 541. A useful secondary path when TDI’s jurisdiction does not reach your complaint type.

Texas Courts & Case Tracking

Texas Courts Online – re:SearchTX Case Search
https://search.txcourts.gov
The statewide judicial portal for searching civil case filings, dockets, and orders across Texas trial and appellate courts. Useful if you want to track your own matter or look up related case history.

Dallas County District Clerk
https://www.dallascounty.org/departments/district-clerk
The local court records office for civil matters filed in Dallas County district courts. Includes case lookup, filing fee schedules, and procedural information.

From Angel Reyes & Associates

Two resources we provide directly: in-depth guides to working with the specific insurance companies our clients deal with most often, and links to the third-party organizations that verify each of our partners’ standing in the legal profession.

Guides to Dealing with Insurance Companies

Different insurers use different playbooks. We have published in-depth guides on each of the major auto insurers our clients most commonly file against, with specific tactics, common lowball tactics, and how we counter them. Find your insurer below.

Don’t see your insurer here? Contact us and we can walk you through what to expect with them directly.

Our Partner Profiles

Before hiring any attorney, you should verify their credentials with an independent source. The links below take you to third-party profiles maintained by peer-recognition and oversight organizations, where each of our partners’ standing has been independently evaluated.

State Bar of Texas – Find a Lawyer (License Verification)
https://www.texasbar.com/
The official State Bar of Texas features a public directory of attorneys, past and present. Search any of our attorneys by name in their “Find a Lawyer” tool to verify their license status, bar admission date, public disciplinary history, and contact information. This is the canonical source for confirming any Texas attorney is in good standing with the state’s licensing authority.

Angel L. Reyes III – Super Lawyers Profile
https://profiles.superlawyers.com/texas/dallas/lawyer/angel-l-reyes-iii/a462946d-9601-41db-a84a-d6698b8af69d.html
Super Lawyers, a Thomson Reuters rating service, recognizes the top 5% of attorneys in each state through peer review and independent research. Angel has been named to the Texas Super Lawyers list every consecutive year from 2008 through 2025 (17 consecutive years).

Spencer P. Browne – Super Lawyers Profile
https://profiles.superlawyers.com/texas/houston/lawyer/spencer-p-browne/58d6f098-6c46-4817-861b-261b9199a3ff.html
Spencer has been named a Texas Super Lawyer for 12 consecutive years. Independent of Super Lawyers, he is also Board Certified in Personal Injury Trial Law by the Texas Board of Legal Specialization (a separate certification verifiable through the State Bar).

Ryan J. Browne – Super Lawyers Profile
https://profiles.superlawyers.com/texas/austin/lawyer/ryan-browne/a9d795e7-73aa-49cd-9e1c-ed2d3d72db4b.html
Ryan has been named a Texas Super Lawyer for 14 consecutive years (2012 through 2025), reflecting sustained peer recognition over more than a decade in personal injury practice.

Alex Ivanov – Motor Vehicle Trial Lawyers Association Top 25
https://mvtla.org/members/alex-ivanov/
The Motor Vehicle Trial Lawyers Association is an invitation-only national organization recognizing the top 25 trial lawyers in each state who practice in motor vehicle accident litigation. Alex was also named a 2025 Texas Rising Star by Super Lawyers (the top 2.5% of attorneys under 40 in Texas) and has been recognized by The National Trial Lawyers as a Top 40 Under 40 Trial Lawyer three consecutive years (2022 through 2024).

Additional Resources

These resources are useful but typically less time-sensitive than the sections above. They cover federal safety data you may want for context, recall lookups, and other broader references.

National Highway Traffic Safety Administration (NHTSA)
https://www.nhtsa.gov
The federal authority on motor vehicle safety. Useful for recall lookups by VIN, defect investigations, and crash data.

Federal Motor Carrier Safety Administration (FMCSA) – SAFER
https://safer.fmcsa.dot.gov
The federal portal for commercial motor carrier safety records, including a carrier’s USDOT number, crash history, out-of-service rates, and inspection results. The first lookup to run in any truck or commercial vehicle case.

National Safety Council (NSC) – Injury Facts
https://injuryfacts.nsc.org
NSC’s data hub for motor vehicle, workplace, and home injury statistics. Widely cited in academic, regulatory, and journalistic work.

National Transportation Safety Board (NTSB)
https://www.ntsb.gov
The federal investigative authority for major transportation accidents, including aviation, rail, marine, pipeline, and significant highway incidents.

Disclaimer

Angel Reyes & Associates does not endorse, profit from, or have any commercial relationship with any of the third-party organizations listed on this page. These links are provided for informational purposes only. The inclusion of a resource does not constitute legal advice.